Privacy Policy – RSN Logistic. At RSN Logistic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services, including any related services, websites, or apps (collectively, the "Services"). Please read this policy carefully.

1. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information:

This includes your name, contact details (email, phone number, address), payment information, and other details that you provide when creating an account or using our Services.

Transactional Information:

Details about the services you use, including shipment information, delivery locations, and any special requests.

Device and Usage Information:

Information about the devices you use to access our Services, such as IP address, browser type, and operating system. We may also collect how you interact with our app or website, such as pages viewed, time spent, and actions taken.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services:

To process shipments, manage deliveries, communicate with you, and provide customer support.

To Improve Services:

To enhance your experience, improve service quality, and fix technical issues.

To Communicate with You:

To send updates, promotions, notifications, and other important shipment-related information.

To Comply with Legal Obligations:

To meet legal requirements and prevent fraud or misuse of our Services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following situations:

Service Providers:

With trusted partners such as transportation companies, payment processors, and IT service providers who help operate our services.

Legal Compliance:

When required by law or to protect our rights, property, or safety.

Business Transfers:

In case of a merger, acquisition, or asset transfer, your information may be transferred to the new entity.

4. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We keep your personal information only as long as necessary to provide our services or as required by law.